Use Miles on just about anything you can dream of

Your wish is at the top of our list! Here’s how our Personal Shopper Service can help you get more Rewards:

Find what you’re looking for

Once you’ve found that special something, submit a request to find out how many Dream Miles you’ll need for it.

Order through Personal Shopper

If you’re good with our quote, and you’ve got enough Dream Miles, confirm with us over email and we’ll take care of the rest!

Get what you really want

We’ll ship your super-cool, exclusive new Reward to you, so all you need to do is enjoy it!

We’ve helped Onyx® Collectors across Canada turn what they want into a Dream Reward – from furniture to designer clothing.

See how an Onyx® Collector from Edmonton used his Dream Miles to drive a new Mercedes SUV off the lot through Personal Shopper!

How many Miles do you need to make your dreams come true?

Use our calculator to get an estimate of how many Dream Miles you’ll need to get what you’re looking for!

Just enter the retail price in the field below.

Retail price (including taxes, plus any applicable shipping or additional fees)
$
CDN
Approximate Miles needed*
0 Dream Miles
* This calculation is approximate and meant for illustrative purposes only. Actual amounts will be provided once your request for a quote has been formally submitted and processed by our Personal Shopper Service.

Request a quote

Ready to submit a request to the Personal Shopper Service? This is only for Onyx® Collectors, so you’ll need to sign in first!

At your service!

What is the Personal Shopper Service? How does it work?

The Personal Shopper Service is a team committed to finding Rewards not available through the Dream Rewards catalogue, available at no extra cost for Onyx® Collectors.

Found something you’d like to use your Dream Miles on? Submit an inquiry, and a Personal Shopper Service Team member will look into your request and follow-up with a quote for the amount of Dream Miles needed within 5–10 business days.

Get started by submitting an inquiry today.

Certain exclusions apply – see the Personal Shopper Service Team Terms and Conditions for details.

When using the Personal Shopper Service, do I need to know exactly what I want to get with my Miles?

The Onyx® Personal Shopper Service Team is here to help – whether you know exactly what you want to order or not. Providing details about your desired Reward is great, otherwise our team will help to clarify the specifics such as model number, brand, colour, size, etc.

If the Personal Shopper Service Team cannot find the exact Reward you’re looking for, we’ll work to provide alternatives whenever possible!

When does the Personal Shopper Service Team withdraw my Dream Miles?

Once we've received your approval to proceed with the quote, our Personal Shopper Service will take Miles from your Dream Account and place the order for the requested Reward.

You'll then receive a confirmation email. When the item has shipped, another email confirming the shipping details and name of the courier will be sent.

Read the Personal Shopper Service Terms and Conditions

What is the Onyx® tier?

AIR MILES Onyx® is the tier Collectors reach when they get 6,000 or more Miles each year. Think of it as our way of saying “Thank you for being some of our best Collectors!”

Onyx® benefits include:

  • Using up to 20% fewer Dream Miles on Merchandise Rewards
  • Exclusive Travel and Merchandise perks
  • Top priority at our Customer Care Serivce Centre
  • Personal Shopper Service
  • Unforgettable events and contests

  • See all benefits