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Region:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland
  • Northwest Territories
  • Nova Scotia
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon Territories
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AIR MILES Home
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Frequently asked questions
What is AIR MILES® Cash?

AIR MILES Cash lets you instantly use the Miles from your Cash Account towards everyday purchases at participating Partners in-store and online. 95 Cash Miles gets you $10 that can be used at checkout in $10 increments, up to $750 per Cash Account per day. Exceptions may apply. AIR MILES Cash Terms and Conditions.

You can also use your Cash Miles towards eVouchers, available with participating Partners, up to $750 per Cash Account per day. Starting at 95 Miles = $10, you can get eVouchers for yourself or to share with friends and family –they’re great for shopping online or in-store at a variety of Partners. Exceptions may apply. AIR MILES Cash Terms and Conditions.

To start using AIR MILES Cash, update your
balance preference today. Doing this will allow you to begin collecting Miles into your Cash Account. Once deposited, Miles cannot be transferred between AIR MILES Cash and Dream Accounts. However, you can change your balance preference as many times as you like.

How can I see the number of AIR MILES® Cash Miles I have?

Sign in to see the Miles in your AIR MILES Cash and Dream Accounts beside your profile.

How do I set the balance preference for my AIR MILES® Cash and Dream accounts?

You can change how many Miles go into your AIR MILES Cash and Dream Accounts at any time here. Sign in and select Set balance preference under your AIR MILES Cash and Dream Account balances.

You can set up or change the balance preference for Miles you get by moving the slider from 0% to 100%, towards either your Cash or Dream Accounts. Once set, click the Update balance preference button, verify your email address, then click Confirm email. Future Miles will be added to your Accounts based on this preference.

Your preference can be changed as many times as you like, and the change will take effect at 3:00 a.m. ET, the following day. Set your balance preference.

How can I use AIR MILES® Cash Miles in-store at participating Partner locations?

The exact process may vary slightly from Partner to Partner. Typically, while at checkout, show the cashier your AIR MILES Card and let them know you would like to use Cash Miles towards your purchase. You need to spend a minimum of $10 before tax; then every 95 Cash Miles will get you $10 off your purchase. Miles can be used in $10 increments up to $750 per Cash Account, per day. Exceptions may apply. AIR MILES Cash Terms and Conditions

For added protection, Collectors are encouraged to “lock” their Cash Accounts.

While a Cash Account is locked, no one is able to use Cash Miles in-store, and cashiers will not be able to see your Cash Account balance. However, Collectors can continue to get Miles using their AIR MILES Card or with the AIR MILES App.

Lock your Cash Account in seconds at any time from Your profile by selecting
Lock Cash Account and following the instructions, or through the AIR MILES App.

What is an eVoucher and how do I order one?

An AIR MILES eVoucher is an opportunityfor you to use Cash Miles towards purchases with participating Partners online or in-store at a later time. Starting at 95 Cash Miles = $10, you can get up to a maximum of $750 in AIR MILES Cash Rewards for yourself or to share with friends and family.

Order an eVoucher at any time online. Sign in, browse participating Partners, then select the eVoucheryou’d like. Next, choose an amount and orderwhen you’re ready.

You will then receive an email confirming your order. Any eVouchersyou’ve ordered can be accessed at any time through
My Orders.

I lost or didn't receive my AIR MILES® evoucher. What can I do?

If you've lost or haven’t received your eVoucher and you’re within 12 months of the original order, it can be accessed at any time.

For all eVouchers ordered November 6, 2019 or later, sign in and see your Rewards order history at My Orders.

How can I keep my AIR MILES® Cash Account safe?

One of the features in AIR MILES Cash is being able to lock and unlock your Cash Account whenever you want.

For extra protection, Collectors are encouraged to “lock” their Cash Account. While a Cash Account is locked, Cash Miles cannot be used, but you will continue to get Miles like before. Collectors who choose to lock their Cash Account can unlock it in seconds, before using Cash Miles in-store, by using their PIN online or the AIR MILES App. While your Cash Account is locked, cashiers will not be able to see your Cash Account balance.

Lock your Cash Account in seconds at any time either by signing in and selecting Lock Cash Account from Your profile and following the instructions, or through the AIR MILES App.

Ensure the email address on your profile is up to date so that you receive AIR MILES Cash confirmation notifications.

Can I transfer Miles between my AIR MILES® Cash and Dream Accounts?

Once Miles are in your AIR MILES Cash and Dream Accounts, they cannot be transferred between them. However, you can change your balance preference as many times as you like.

You can set up or change the balance preference for Miles you get by moving the slider from 0% to 100%, towards either your Cash or Dream Accounts. Once set, click the Update balance preference button, verify your email address, then click Confirm email. Future Miles will be added to your Accounts based on this preference.

Your preference can be changed as many times as you like, and the change will take effect at 3:00 a.m. ET the following day. Set your balance preference.

Not an AIR MILES Cash Collector?

Update your balance preference today to activate your Cash balance!
Set balance preference
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© 2025 AIR MILES Loyalty Inc. ®™ Trademarks of AM Royalties Limited Partnership used under license by AIR MILES Loyalty Inc. Partner, Supplier and Retailer trademarks are owned by the respective Partner, Supplier or Retailer or authorized for their use in Canada. To collect AIR MILES® Reward Miles you must be a Canadian resident.